FAQs

Please read our FAQs page to find out more.

Why does the grain vary?

Because it is real wood, not a print. Every panel still reads unmistakably as smoked oak. The variation is in the grain pattern and the depth of tone from board to board, the same way a solid timber floor or a good piece of furniture varies.

That is what makes a finished wall look genuinely made rather than manufactured, and it is the one thing a printed or engineered surface cannot reproduce. If you would rather every panel matched exactly, the Standard finish is built for that.

Does the oil finish need maintaining?

No. The panels arrive pre-oiled and ready to install. There is nothing to seal, stain or re-coat.

Can I order more than one sample?

Yes. Most people order two or three to compare finishes side by side in their own light, which is the only way to judge a wood finish properly. Every sample ships free.

Are samples refundable?

Samples are non-returnable. At $4.99 with free shipping they are priced to be a low-risk way to check the finish before committing to a full order.

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